Skip to content
SafetyCulture
Course

Retail Sales Training

6 Lessons
Downloads: 105

With SafetyCulture you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

With SafetyCulture you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

Description

This course will help you review the essential processes, skills, and attitudes that a good retail salesperson should have to help you build a good relationship and loyalty among your customers. (Last updated: August 2024)

The full course includes

  1. Understanding Selling
  2. The Selling Process
  3. Selling Methodologies
  4. Characteristics of a Good Salesperson
  5. Building Customer Relationship and Loyalty
  6. Final Assessment

About author

Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.

You might also like

  • Retail Services - Communication
    SafetyCulture logo
    Course

    Retail Services - Communication

    Communication in retail is a key driver of success for many reasons including its ability to develop a larger customer base and satisfy the existing ones. This course is designed to demonstrate the best practices to deliver excellent retail communication on the job. The course will provide worthwhile skills to retail employees, enabling them to provide service to customers that is above and beyond, and memorable. If you need to brush up on your retail communication skills, this is the course for you.

    by SafetyCulture
    Downloads: 2,149
    Get
  • Retail Store Checklist Template
    SafetyCulture logo
    Template

    Retail Store Checklist Template

    Use this Retail Store Checklist Template converted using SafetyCulture to help manage your retail business. Conduct regular retail audit, quality assurance and safety inspections with SafetyCulture the world's #1 mobile inspection app to evaluate external, front of the house and back of the house of your retail store. This would help to identify the areas of improvement and give you a better view of frequently failed items through Analytics.

    by SafetyCulture
    Downloads: 576
    Get
  • Leadership in Retail
    SafetyCulture logo
    Course

    Leadership in Retail

    This course covers essential skills for effective retail leadership, including team collaboration, trust-building, conflict management, and motivation. Learners will explore strategies for leveraging technology, fostering inclusivity, and adapting to industry changes, equipping them to lead confidently and drive success in the dynamic retail environment. (Last updated: January 2025)

    by SafetyCulture
    Downloads: 9
    Get
  • Loss Prevention in Retail (US)
    SafetyCulture logo
    Course

    Loss Prevention in Retail (US)

    This course provides a comprehensive overview of loss prevention in retail, covering key responsibilities, awareness, compliance, detection, investigation, and resolution techniques to help companies safeguard their assets effectively. (Last Updated: September 2024)

    by SafetyCulture
    Downloads: 39
    Get